my printer wont copy

Discussion in 'Windows XP Printing' started by Cassie, Nov 11, 2003.

  1. Cassie

    Cassie Guest

    I just got a new computer and I set up the printer and it
    worked but now it wont copy or do anything. What am I
    supposed to about it??????
    Cassie, Nov 11, 2003
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  2. Did you download a new set of drivers from the manufacturer's website?

    Did you install the software BEFORE connecting the printer?

    More info needed Cassie... what make and model of all in one unit do you
    have and how is it connected to the PC?

    Cari \(MS-MVP\), Nov 13, 2003
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  3. Tell us the model of the printer and how is it connected to the computer is
    a start. Also when was the last time it worked? Most multifunction
    printers (print/scan/fax) can usually make copies without the computer even
    turned on. If this is the case (ie coping fails), then there would appear
    to be a hardware problem with the device. Once we have a bit more
    information about your specific configuration, someone should be able to

    Alan Morris
    Microsoft Printing Team
    Search the Microsoft Knowledge Base here:;[ln];kbhowto

    This posting is provided "AS IS" with no warranties, and confers no rights.
    Alan Morris\(MSFT\), Nov 13, 2003
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