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Message: [QUOTE="archerace7, post: 204033, member: 6047"] I recently purchased a Oce CS 9065 wide format printer, and have run into an absolute brick wall with Canon to get parts for it. They tell me that even though I own it, and there is no warranty on it, I cannot buy parts, that it has to be a "authorized" "trained" tech that orders the parts. But guess what...there are no techs that are trained on this machine anymore. They do support this printer, until 2015, but apparently the Service PDFs for it are top secret or something. After spending hours on the phone with Canon reps, who told me I was out of luck, I thought I would turn here, and see if there is anyone out there that might be able to help me. The last rep I spoke to, said my best bet was to set it on fire, buy a new one... I would highly recommend not purchasing Canon Printers. [/QUOTE]