No black and white/colour options in preferences

Discussion in 'Printer Repair' started by PS63, May 17, 2017.

  1. PS63

    PS63

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    I have an Epson ET-2550 printer and a new computer with Windows 10. The printer preferences no longer has options for colour or black and white printing, simply prints colour. It's a completely different (and limited) preferences setup from my previous computer that ran Windows 7. I've set the Epson as my default printer, problem existed both before and after Windows 10 updates. Any thoughts? Thanks!
     
    PS63, May 17, 2017
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  2. PS63

    ruffin

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    First, Here is your Printer Manual. See page 55 and onward for settings.

    https://files.support.epson.com/docid/cpd4/cpd42914.pdf

    You can download this manual and save it to your computer. Now do this:

    Navigate as follows:

    Control Panel -> Devices & Printers -> Right Click Your Printer Icon -> Select Printer Preferences

    Under Main Tab you will see Black Only or Color Only Options on middle right hand side
    Place a dot in either one of your choice

    You can make other option selections under "More Options" tab

    Page 65
    Click Add/Remove all presets - Remove them until you become more proficient

    Now see this explanation of Defaults here:
    https://www.printerforums.net/threads/printer-preferences-defaults.65532/

    Advise
     
    ruffin, May 18, 2017
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  3. PS63

    PS63

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    No, that is not the problem. I know how to choose colour preferences. The option to select a colour or black and white print simply did not show at all. However I did solve the issue by going to the Epson site and downloading printer driver updates compatibile with Windows 10 64bit. Now the full printer properties are accessible.
     
    PS63, May 18, 2017
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  4. PS63

    ruffin

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    Ok, glad u got it going. Good luck to you.
     
    ruffin, May 18, 2017
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