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Message: [QUOTE="Hughmoz, post: 227393, member: 24032"] I have had two these printers one a day after the first as, first one was making a graunching noise when printing and not copying properly. I had Amazon replace it as their support is immediate and Epson after one hour on the phone said that someone would contact men in 3 days, which is very poor support. Epson first claimed that his on off button issue was normal and then decided it was not, and then again that it was. They are now saying that it has to be returned to fix or replace. I have zero faith in their support system as, nobody knows anything about printers and just send out completely useless and irrelevant replies. Has anyone else had this issue with the on/off button continually brightening and dimming continually when in stand-by please? [/QUOTE]