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Message: [QUOTE="aabarnes1, post: 203511, member: 5772"] Hi Guys, Our company has just undertaken a large rollout of various quantities of these models all over UK and Ireland, approx 500 units in total. We,ve all done the online training to get certified. I was wondering if any of you can give me any ideas on common issues with any of these devices please as I am going to be 1st level support fro the junior techs. I have many years experience with HP, Ricoh and Kyocera/Utax but am new to Xerox. Many thanks in advance.:D [/QUOTE]