Problems with Paper jam

Joined
Mar 26, 2017
Messages
17
I've printed with Canson Baryta Photographique paper before with no issues. But for some reason, every attempt I've made today the paper loads and the printer says release lever and remove paper jam. My first thought was to widen the platen gap to wide. But that didn't work. Kind of stuck here not knowing what to try next. Any help would be appreciated.
Thank You
 
Joined
Dec 7, 2016
Messages
1,001
You might try this:

With printer power turned on -> unplug printer from wall outlet for 2 minutes -> restore power plug.
Turn on printer

You dont indicate printer model or operating system??
 
Joined
Mar 26, 2017
Messages
17
I've printed with Canson Baryta Photographique paper before with no issues. But for some reason, every attempt I've made today the paper loads and the printer says release lever and remove paper jam. My first thought was to widen the platen gap to wide. But that didn't work. Kind of stuck here not knowing what to try next. Any help would be appreciated. The printer is an Epson stylus Pro 4800. Windows 7
Thank You
 

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