Scan to PC Comm Fail, Workforce 645, Scan from PC App OK.

E

Edward02

Joined
Dec 19, 2019
Messages
1
This seems like an odd problem, since everything works perfect to scan from the Epson Scan software from the PC.

But when the Scan button is pressed on the printer (select: Scan to PC, Scan to PC - PDF, or Scan to PC - Email) under any mode, using USB, the display displays 'Scanning' for about 30 seconds, then it indicates 'Communication error. make sure the computer is connected, then try again.'

No dialog opens on the PC.

What could this communication error be?
Could it be a PC security setting?
How can this be corrected?

Using Windows 10 Home, 1909
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Epson XP-640 - Cannot initiate scan from device. 0
Brother DCP 8040 prints & scans OK, but copies are black 1
Have a Epson WF 3640, when I open the printer to replace cartridges i get a "close scanner cover" 0
Samsung SCX-4300 All-in-one printer, scanner, copier 1
Brother ADS-2700W scanner. Need power adapter / supply connector size 1
Brother iPrint&Scan says device unsupported 0
Communication Error - cannot scan but can print 0
Need Recommendation for Business Card Scanner 1

Top