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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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[QUOTE="LBarnes, post: 213872, member: 12622"] Thank you for taking the time to send me the many videos on how to connect my printer to a wireless network. My printer is in fact connected to a wireless network. The connection is excellent. I can print from my computer, my tablet and my phone over the wifi network, so I know that it works. (As I mentioned in an earlier message, I have uninstalled and reinstalled several times.) The problem is not the network. The problem is that my Epson printer cannot "see" my computer. It doesn't know that it is connected to a computer. BTW, I have also "restored default settings" then used wifi setup wizard to reconnect. This didn't solve anything. (I turned off the McAfee Firewall. No change. So it isn't the firewall. And for what it's worth, Windows Defender is set to allow the printer through its firewall.) Then there is that pesky message telling me that my printer has been DOWNGRADED?? And the scanner does work. I can scan from my computer. I can scan using the Epson buttons and send images to a memory device. I just can't scan and send images to my computer, because the printer is not connected to the printer, no printer is on the network. I am wondering if perhaps there is a setting in my computer that is blocking the printer? Recall that everything worked fine until the Dell Tech Support tweaked my computer. So, as a last resort I am wondering if a setting is the problem. Any suggestions on that line of thought? [/QUOTE]
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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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