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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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[QUOTE="printer_newb, post: 219677, member: 18185"] I experienced a very similar situation with my WF-3640 on my WiFi network (eero mesh). My devices (laptops) could not connect to the printer on the network (said it was offline), although the Network Status on the printer touchscreen menu indicated it was connected. However, I accessed the System Administration menu on the printer touchscreen, then selected Wi-Fi/Network Settings and performed a Connection Check. It reported error (E-9), "Multiple network names (SSID) that match your entered network name (SSID) have been detected. Confirm network name (SSID)." Evidently, the printer was seeing each eero modem (we have 3) as an individual network with a common name. After hours of frustration (removing and reinstalling Epson software to no avail), I finally restarted the eero network from the eero app on my smart device. Ta-da! That solved the problem. [/QUOTE]
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[SOLVED] Epson WF-3640 "Downgraded (It cannot be updated)"
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