Will not print black & white

Joined
Jan 29, 2018
Messages
1
Hi I have an XP412 and was happily printing documents. The black ink ran out so I replaced the cartridge, did all the instructions after replacement, nozzel check, alignment etc. Went to print next document which was black text and all that came through was a clean sheet of paper. No Printing on it. If I changed the font colour of text to say Blue of the script it would print o.k.
By letting the black run out Have I damaged the print head somehow??? Any advice. also will not copy at all, just plain paper comes through
 
Last edited:
Joined
Dec 7, 2016
Messages
1,001
Though not specific to your printer model, this video will give you pointers on running cleaning process:

 

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