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Message: [QUOTE="petergroft, post: 223615, member: 18564"] Make sure that the scanner is properly connected to your computer. The scanner should be connected to your computer via USB cable. Check the scanner driver. Make sure that you have the latest scanner driver installed for your printer. You can download the driver from the Epson website. Try scanning using a different application. Some applications may have better compatibility with your scanner than others. Try scanning using a different application, such as GIMP or XnViewMP. Restart your computer. Sometimes, a simple restart can fix the problem. Regards, Peter [/QUOTE]