bjc-2000 started to misdetect correct genuine cartridge


Joined
Apr 4, 2009
Messages
1
Seem to be going round in circles on this one and would welcome your help.

Symptoms:

1) Printer working fine.
2) During large print run notice machine going through motions but no ink coming through.
3) Change both cartridges (Genuine BC21 Black & BCI Colour tanks in BC21e Cartridge)
4) Following this, get "unsupported cartridge (BC-23) detected".

Actions so far [to no avail]:
a) Reset printer
b) Re-install drivers
c) Install later version drivers (1.62 from velocityreviews)
d) Clean print head.
e) Swap cartridge with bjc-4300 (also Genuine BC21 Black & BCI Colour tanks in BC21e Cartridge)
- bjc-2000 cartridge works fine in bjc-4300
- bjc-4300 cartridge does not work in bjc-2000 (again unsupported cartridge (BC-23) detected prompt.)

Is this a known problem? ... any thoughs most welcome?

Many thanks,
Eponymous1212
 
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