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Message: [QUOTE="WebSerf, post: 223743, member: 21411"] I'm new here but I used to fix Xerox copy machines (about 40 years ago). I am trying to fix a multi function copier which gets "JAM TRAY 1" every time paper is fed from tray 1 but feeds and prints from the MP tray without any issues. The paper stops between the registration actuators at the registration roller consistently as near as I can tell and there is no apparent lead edge damage that might be caused by an obstruction. I have used maintenance mode to check the operation of registration actuators and the test codes indicate that they are functioning correctly but, when I pull the drum module and manually operate them to check them, I hear a click when I actuate the front actuator that sounds like a relay or solenoid and I do not hear a similar click when the rear actuator is operated. Any help or guidance will be greatly appreciated. Thanks, Bud McGregor [/QUOTE]