I'm new here but I used to fix Xerox copy machines (about 40 years ago). I am trying to fix a multi function copier which gets "JAM TRAY 1" every time paper is fed from tray 1 but feeds and prints from the MP tray without any issues.
The paper stops between the registration actuators at the registration roller consistently as near as I can tell and there is no apparent lead edge damage that might be caused by an obstruction.
I have used maintenance mode to check the operation of registration actuators and the test codes indicate that they are functioning correctly but, when I pull the drum module and manually operate them to check them, I hear a click when I actuate the front actuator that sounds like a relay or solenoid and I do not hear a similar click when the rear actuator is operated.
Any help or guidance will be greatly appreciated.
Thanks,
Bud McGregor
The paper stops between the registration actuators at the registration roller consistently as near as I can tell and there is no apparent lead edge damage that might be caused by an obstruction.
I have used maintenance mode to check the operation of registration actuators and the test codes indicate that they are functioning correctly but, when I pull the drum module and manually operate them to check them, I hear a click when I actuate the front actuator that sounds like a relay or solenoid and I do not hear a similar click when the rear actuator is operated.
Any help or guidance will be greatly appreciated.
Thanks,
Bud McGregor