My other laptop broke and I bought this one that came with Windows 11 Pro. My printer is old but still works and I don't use it often. Well, I thought I could plug up the printer to the laptop and all would be good. Instead, after trying to download and install a driver for it, when I try to test print a page, I get an ERROR message: Error printing in queue. I have not been able to use it with this laptop.
I follow all of the directions at the download site but something does not seem to go through or I never get a confirmation that I did things correctly. I don't know a lot about computers other than using them and this part (getting the driver to work) has not been user friendly for me.
I downloaded printer and scanner only driver from the Brother site and from another site. I did the attempted installation several times and would delete the other each time I'd download another after getting the Printing in queue error.
I don't know what to do except do this all over again. Any suggestions? I'm retired and was not looking to buy another printer. I don't like wifi printers. I do have another Brother printer which I will be asking for help on that one too. It is a DCP7040. It prints but won't scan.
Thanks.
I follow all of the directions at the download site but something does not seem to go through or I never get a confirmation that I did things correctly. I don't know a lot about computers other than using them and this part (getting the driver to work) has not been user friendly for me.
I downloaded printer and scanner only driver from the Brother site and from another site. I did the attempted installation several times and would delete the other each time I'd download another after getting the Printing in queue error.
I don't know what to do except do this all over again. Any suggestions? I'm retired and was not looking to buy another printer. I don't like wifi printers. I do have another Brother printer which I will be asking for help on that one too. It is a DCP7040. It prints but won't scan.
Thanks.