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Brother MFC-J5920DW Jammed - Can't get a hold of the paper - See photos
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[QUOTE="VA1DER, post: 217364, member: 15186"] I have an MFC-J6945DW with a very similar engine to yours. Looking at the top image, you can grasp the paper on the left and right edges. Do this and pull up quite firmly but as you do also pull outwards with each hand as you pull up. This will reduce the shearing force on the paper and reduce the chance of it tearing. Increase the pull slowly and usually the printer mechanism will begin to turn or the paper will slip before it tears. Alternatively you can intentionally cut the paper lengthwise as you see it on the top photo or rear photos, which will turn it into two pieces and give you a grip. You can use an exacto knife for this, but be careful not to score the underlying printer mechanism. A third option is you can sometimes manually turn the roller mechanism to advance the paper. I wish printers all had a manual advance knob for just this purpose. [/QUOTE]
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Brother MFC-J5920DW Jammed - Can't get a hold of the paper - See photos
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