- Joined
- Sep 2, 2025
- Messages
- 1
The printer was working perfectly until I replaced the set of colour toner cartridges. (I've been using compatibles, which have been working great).
When I inserted the replacements (same as previously used) the printer refused to recognise the Cyan cartridge (or any other cartridge) but the cartridge was recognised just fine in any other location. This indicates to me that the problem lies with the printer, not the cartridge.
Could this be a Brother ploy to get you to buy their vastly over-priced cartridges?
Any help on how to fix this would be greatly appreciated, as I'm stuck without the printer.
When I inserted the replacements (same as previously used) the printer refused to recognise the Cyan cartridge (or any other cartridge) but the cartridge was recognised just fine in any other location. This indicates to me that the problem lies with the printer, not the cartridge.
Could this be a Brother ploy to get you to buy their vastly over-priced cartridges?
Any help on how to fix this would be greatly appreciated, as I'm stuck without the printer.
