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Message: [QUOTE="woldsweather, post: 204137, member: 6007"] If I'd put the print head in last week I wouldn't remember how it went in let alone 4 years ago. However I can ge the error message to change (still haven't found the print head) by leaving the inner cover open but it always go back to the paper jam message, I doubt it would be any different if I took out the print head. BTW I have a Lexmark 4350 which has a new black and a new colour cartridge in but the test page only comes out in black if you have any suggestions? yours printerless. [/QUOTE]