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[QUOTE="l_d_allan, post: 203520, member: 5680"] My observation is that build-quality of the CLI-221 based printers isn't as good as the older CLI-8 based printers. That especially applies to the rear paper feed. I have a similar MP990, and it's paper feed isn't as good as older CLI-8 based printers like the iP4500 or MX850. But that doesn't help you in your situation. Sorry. * Is the problem with thin copy paper or inkjet paper, or both? * Does the problem happen with both the rear paper tray and cassette? * Can you try different paper sizes? Like 4x6" as well as letter size? [/QUOTE]