Canon TS3420 - not connecting with WiFi

[Verma.av]

Hello, Need help for my TS3420.
My printer was connecting fine wirelessly earlier.
As I moved my home, new internet provider, my printer setup terminates just before registering page.
Step 1 - searching - identifies printer - successful
Step 2 - Join Wireless network "Canon_ij_06412_TS3400series - successful
Step 3 - Printer will connect with home wifi network. - Selected YES - and selected my home network.
Step 4 - Communicating with Printer ends abruptly showing 3 BARs on printer (E), with WIFI with X mark. On phone it ends without showing my printer in "Register Printer" page showing blank. And when I select Printer cannot be found, it shows setup failed.
Attempted this on 2 iphones, mac. (cannot install Canon installation tool on my office windows laptop).
Appreciate your help

 

[davidparker]

I was facing the same problem, and I reset my printer to factory default settings and the problem was gone. If this does not help, then you should try to install the printer, and before that, ensure that the router is compatible with the printer and your printer is not blocked. Getting the additional help also be helpful.