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Message: [QUOTE="davidparker, post: 231306, member: 22563"] Hii alfor60! Make sure you use the genuine ink cartridges for printing, and they are inserted properly. Also, you can try color calibrating the printer. Below are the steps you can follow to do that, and see if it helps. [LIST] [*]Go to the Menu in your printer’s control panel. [*]Then, you need to choose the Printer or Settings option. [*]After that, navigate to the Color Correction or Calibration option. [*]Now, start the calibration and follow the further instructions. [*]Make changes in the colors if necessary. [/LIST] If these solutions does not work then i would recommend you to directly connect to the experts or Brother customer care to get instant help. [/QUOTE]