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Message: [QUOTE="ruffin, post: 210673, member: 9684"] Yep, you interrupted the install process. You dont indicate what OS. Navigate as follows: Control panel -> Devices & Printers -> [COLOR=#ff0000]Right Click[/COLOR] XP-640 Icon -> Select Remove Device Run your Install DVD again. Carefully follow on screen instructions. Follow your install foldout sheet provided with your printer. Believe USB cable must be disconnected for install process. Read your instructions. You can also download your drivers here: [URL]https://epson.com/Support/Printers/All-In-Ones/XP-Series/Epson-XP-640/s/SPT_C11CF50201[/URL] Be sure to type in your OS at top of page in window Good Luck [/QUOTE]