Epson L1110 Pizza Cutter Issue

Jul 24, 2019

I just recently bought an Epson L1110 since my Epson L310 broke. The salesperson assured us that this would be the upgrade of the L310. I installed it but when I tried printing, there were pizza cutter marks on my glossy photo paper! And this is brand new, barely even 12 hours with us. Is this an issue with the L1110? Because I'm afraid if I get it replaced, I'll just encounter the same issue. Hope someone can help me out. Thanks!

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