Epson L365 magenta problem

Nov 25, 2015
Hello forum members
im new to this forum and i have a problem with my epson l365 printer.
I bought it a week ago and it has a problem with the magenta.
When i print photos especially the red colors appear like brown or deep red. I tried to change the settings but they seem very complicated. Does anyone has a a solution or the same problem? Any help appreciated.

it prints something like that:
but this is the normal picture
xrwmata CMYK.jpg

as you see there is a problem with red color

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