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Epson shutting down printers via updates
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[QUOTE="hharley3059, post: 200699, member: 4112"] Epson has started shutting down printers VIA internet auto updates . New update checks ink supply and if not OEM (error out ink ) They hit 2 of my workforce 1100s within minutes of each other , two different computers , Two different 1100s . I called tech support and after sending them proof of the update , the times and the outcome and about a 30 minute fight . They are sending me 2 brand new printers free of charge. The tried to say not OEM ink no tech suppot . I return with after I buy the machine what ink i use is up to me. I understand voids warrente but to delibertly , shut the printer down was ilegal . So after the tech leaving the phone 3 times to talk to supervisor , I,m getting 2 new Printers . Be Careful all , Not all People would do what I did to right a wrong and thats what they are counting on. If your useing none OEM ink be sure to turn off Epson auto updates . The only fix I know would be to get to the battery and pull it out for 24 hours but who knows how to do this? I sure don't and they would rather send me 2 new printers , Then to tell me how to reset the chip. Good Luck [/QUOTE]
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Epson shutting down printers via updates
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