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Epson WF-2830 "incorrect paper size" error SOLVED
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[QUOTE="Hfy265, post: 217077, member: 15259"] I figured this out earlier today. It was so tricky I wanted to post it to save others some time. Brand new Epson WF-2830. Loaded Letter paper. Default settings. [U]Could print fine from the computer[/U]. [U]Could make copies fine from the glass[/U]. [U]BUT the neither a fax or the fax connection check report would print[/U]; instead an error would appear on the printer's LCD stating "[U]incorrect paper size[/U]" and that it expected "Letter" size. Unloading, reloading the paper numerous times didn't help. Resetting the printer to factory defaults didn't help. [B]CULPRIT[/B]: [U]the paper had 3 holes punched in it[/U] for a binder; also one side of the paper had printing on it already; even though this paper worked fine when printing from the computer and when copying off the glass, fax-related printing failed with the "incorrect paper size" error. Maddening! [B]SOLUTION[/B]: [U]loaded new paper (blank on both sides) and without holes[/U]; faxes and the connection report printed perfectly. UGH. I held a piece of the new paper and the used paper together and they were the exact same size, Letter. So [U]the problem was the holes and/or existing printing on the back[/U]. It's so [B][U]strange that the Epson paper-size sensor only freaked when printing fax-related jobs[/U][/B]. Super nuts. [/QUOTE]
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Epson WF-2830 "incorrect paper size" error SOLVED
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