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Message: [QUOTE="Robert42, post: 208632, member: 9677"] I have already tried that by connecting the printer with a USB cable. I can't access any settings as when it boots the Epson logo appears then a message to say the print heads are blocked and the only option is an OK on the screen. It will cycle through the cleaning process twice and then shut down. Switching it on will only start the cycle again. Is there any button presses I could use to bypass this. Also how can I install the firmware I downloaded. [/QUOTE]