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Message: [QUOTE="Goozzie, post: 210854, member: 10922"] Thanks for your suggestions Ruffin, I am aware how to replace ink cartridges as I have had Epson printers the last 15 years so inserting cartridges is not the problem. I also tried your suggestion about turning it on and unplugging it immediately but the cartridge carrier would not move from its locked position. Would the errors suggesting a paper jam be caused by anything else other than paper? Because it was working when I took the old cartridges out. [/QUOTE]