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Epson XP-332
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[QUOTE="Goozzie, post: 210859, member: 10922"] None of the above videos are relevant to my situation as I cannot get to the control panel. When I switch the printer on the control panel shows Printer error 0x9A and E-01 and whatever I press on the front control panel I cannot get into the control system so I have no opportunity to get to where I can use the control panel to change cartridges. The cartridge holder remains stuck. So there is no way that I know how to remove a paper jam when I have not put any paper in the printer. As I have said before it was working because I took the old cartridges out. Any other ideas when the printer is saying there is a paper jam when there is no paper in or been through the printer. I have also tried your suggestion of turning the printer on and un plugging it and turning it upside down and shaking it which I have tried several times but to no avail. [/QUOTE]
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