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Message: [QUOTE="ruffin, post: 212620, member: 9684"] Try this: Disconnect any USB & Wireless connections to computer or network Reset [U][COLOR=#ff0000]All[/COLOR][/U] settings to factory default. See this: [URL]https://epson.com/faq/SPT_C11CE78201~faq-285236[/URL] Be sure plain paper is available in appropriate tray. Can you now scan and copy to plain paper (ala Copy Machine) using control panel, without any connections? See page 83-> of your manual here: [URL]https://files.support.epson.com/docid/cpd4/cpd42851.pdf[/URL] Advise [/QUOTE]