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Message: [QUOTE="rohanamallawa, post: 215623, member: 14008"] Hi Ginger, It's My pleasure to hear it helped. Try to consider a new printers price versus the replacement carrier. If You think You can remove the old and fix it go ahead. At least if You succeed it will be a pleasure. Try to find a service manual on line and down load it . Read it and decide You can do it or not before ordering the parts . Life is a challenge. Loosing few bucks does not matter I think. Hope You can decide & do the best. Rohana. [/QUOTE]