Fed Up With Epson

[oldkid]

I have used Epson printers for over 30 years, but I give up. I junked an old NX300 all-in-one about six months ago that had served me well refilling the cartridges myself. It printed acceptable photos and excellent day to day printing. I replaced it with a XP-310 that will not let me use refillable cartridges. It's a long story, but the symptoms change because I was stupid enough to leave it on auto update. Can somebody recommend a inexpensive all in one that lets me refill the ink cartridges and prints reasonably on plain white paper. Money is an issue, as I am among the tribe of the idle poor. (Retired)

 

[William Lockie]

Me Too!! I'm using a year old Epson Workforce 3520 and am fed up with cleaning print heads and ink cartridges. I'm, wasting more paper and ink than I save by using two sided printing and being in draft mode most of the time. I also am looking for a better printer that prints duplex.

Bill

 

[Robbie_DL]

I've just bought a Brother J5625DW... It has duplex printed A4 size documents, but will not dual print, A3 sheets of paper... So watch out if you go for one of those... It may well work, but I've not found a way of doing so - to date...
One thing I do like about it, is that it accepts compatible inks: without question or a murmur... I like that...

Robbie_DL...

 

[oldkid]

Not long after posting on here, Epson did something with their software update. I now can use compatible ink. When I install a non-Epson cartridge, I am notified that it will invalidate my warranty (which has run out) and asks if I want to use it anyway. I recently bought ten XL cartridges (6 colors, 4 black) for $17.00 and have no problems or complaints. Now I love the XP-310. Since I paid less than 50 for it to start with, when this ink runs out, I will have gotten my money's worth. It's a great wireless multifunction printer for home use.

 

[Bob Salvavge]

I am fed up with Epson inkjets, I nave had several and been fed up with them all. Can someone recommend a better make

 

[Bad Raven]

I am fed up with Epson inkjets, I nave had several and been fed up with them all. Can someone recommend a better make

You may have been unlucky, as I have had excellent results from a cheaper end of range ECOTANK, bought 2019. This has just reached 13,500 prints, half of these colour. Its been on the original ink fill nearly all that time, and only in the last couple of months I have opened a second set of bottles and started topping back up, while it was still showing at or above the second level mark. In the last month it started occasionally missing print, all colours, needing then in two cases power cleaning to regain best print quality, then eventually threw a "maintenance tank reaching full" warning. And it was VERY FULL!!

Expecting a rip-off replacement cost, I was pleased to find genuine for £13 and clone for £8.

THEN the fun started, bought a replacement from Cartridge Save. UPS did their normal and happily shuffled it between Hampshire and Nottinghamshire for a couple of days (I'm in Kent!). Finally arrived, opened outer grey plastic bag to find damaged cardboard box torn open. Item inside in transparent plastic bag incorrect, different shape and size.

Had found item on their website by search on printer make and model code and "Maintenance Box", them then showing a large picture of correct item attached to what was being offered.

Despite this they insisted that this supply of something WAY different to the identifying picture was MY error, and it took several to and fro EMails to be promised a full refund, them quoting in print the total I'd paid to be refunded, which they then reneded on and refunded only the item cost, so I have paid for the pleasure of failed delivery day/times and a damaged and wrong item arriving.

SO, I thoroughly recommend that you use this company at your own peril!

I then ordered from Cartridge Shop. Following afternoon, not yet 24 Hrs, the usually much maligned Evri delivered a correct item.

 

[Bad Raven]

In the interest of full disclosure, I today received an EMail from a Manager at Cartridge Save.

They apologised for the delay created by UPS.
They apologised for the item being bounced around the country and then arriving with the packaging damaged. (Seems it went Stockport to Southampton to Castle Donnington (East Midlands) to finally me in Kent!)
They apologised for sending the wrong item. (an item different from the item picture I ordered against after a correctly worded search of their website).
They apologised for not refunding me in full at first contact, and have refunded the shortfall (checked as already arrived on account).

Seems that finally my comms reached someone who understands UK distance selling regulations!?

And they have provided a 10% discount code valid for a year.