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Message: [QUOTE="Lou26, post: 210740, member: 10838"] The fuser for our printer HL-6180DW printer failed again. When we try to print simple black and white text, it comes out blurry. We called and talked to a representative who A) verified it was the fuser, and B) informed us that Brother would not provide a replacement, even though this was due to a failure of the fuser (which is a longstanding issue). Does anyone know if Brother actually is replacing this faulty part? It would be great to stay with the Brother line of printers, but we cannot do so if parts are consistently failing. [/QUOTE]