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HP 7645 ENVOY Cartridge Problem
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[QUOTE="bellalupo, post: 216425, member: 14756"] [B]Need Help with a HP 7645 Envoy Printer's Ink Cartridge Problem[/B] HP 7645 Envoy Error message: [INDENT][INDENT][INDENT][B]"Remove & reinstall the indicated ink cartridge making sure it is correctly installed & than touch OK". [/B][/INDENT][/INDENT][/INDENT] I have repeatedly removed & reinstalled both cartridges correctly but keep getting the same message. Unable to print, scan or copy because of this error message. Someone suggested I update the firmware but because of the error message I could not perform the update. Best Buy is unable to replace the 2 HP 62 cartridges which I purchased last winter because I paid with cash and did not keep the receipt. I need the printer so any feedback or guidance is deeply appreciated. Thanking you in advance [/QUOTE]
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HP 7645 ENVOY Cartridge Problem
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