HP Deskjet D4260 Printer: Estimated Ink Levels

Discussion in 'Hewlett Packard' started by otrabrit, Oct 6, 2008.

  1. otrabrit

    otrabrit

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    Have had my HP Deskjet D4260 printer linked to my Compaq 6720s lap-top for 7 months now (both from new).

    Until about a month or so ago, I could always check my estimated ink levels by:- From the Print drop down menu, choose Properties
    From Properties choose Features
    From Features choose Printer Services
    From Printer Services choose Check Estimated Ink Levels

    Now, I get to the Printer Services sta:confused:ge but when clicking on it I get a pop-up that says "Unable to perform the operation". That happens every time I try.

    Cannot discover any other way to check levels other than waiting for the light to come on on the Printer itself which isn't quite what I want or need.

    The only thing that has changed from about the same time I started getting the problem is that I switched from Internet Explorer to Firefox Mozilla. But to my 63 year-old non-technical brain, that shouldn't affect it. Or should it??

    Any help would be appreciated. Its hopeless trying to get help from HP itself, they don't even provide a manual when you buy one of their products, though I have downloaded one from their site, but thats no help either !!


    Thanks
    Derek
    Northampton UK
     
    otrabrit, Oct 6, 2008
    #1
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