HP Envy 5020 Printer off line.


Joined
Jul 12, 2020
Messages
1
my Printer is coming up with an error message "cartridge cannot be used until printer is enrolled in instant ink"
The printer is six months old and I enrolled in the instant ink scheme at the time of purchase.
I have checked my account and I am enrolled in the scheme. I have even tried changing routers to no avail!

I am desperate! so any help would be much appreciated.
Many thanks in advance .
kairos 1
 
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