HP Envy 5020 Printer off line.

Discussion in 'Printer Repair' started by kairos1, Jul 12, 2020.

  1. kairos1


    Jul 12, 2020
    Likes Received:
    my Printer is coming up with an error message "cartridge cannot be used until printer is enrolled in instant ink"
    The printer is six months old and I enrolled in the instant ink scheme at the time of purchase.
    I have checked my account and I am enrolled in the scheme. I have even tried changing routers to no avail!

    I am desperate! so any help would be much appreciated.
    Many thanks in advance .
    kairos 1
    kairos1, Jul 12, 2020
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