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Message: [QUOTE="hibavelmet123, post: 234142, member: 30084"] Hii, I had a similar issue with an HP ENVY printer. First, make sure the printer is in Setup Mode (the wireless light should be blinking). Restart your router, printer, and phone/computer, then try the setup again through HP Smart. Also, check that you're connecting to a 2.4 GHz Wi-Fi network, as some HP ENVY models can have trouble during setup on 5 GHz networks. If the printer keeps showing offline, try removing it from HP Smart and adding it again. If that doesn't work, restoring the printer's network settings and running the setup from scratch often resolves the problem. [/QUOTE]