HP Envy 6055e Won't Connect to WiFi

[donaldolsen]

I am having a bit of an issue connecting my HP Envy 6055e printer to wifi. During the printer setup in HP Smart app, the connection always fails. The printer will sometimes be found and sometimes it will be offline.

Is there anyone with this problem or an ENVY series model that could help out??

 

[davidparker]

Try resetting the printers Wi-Fi settings and then reconnect to it using a 2.4ghz band on the HP Smart application. A reboot of both the router and the printer will solve it most times too.

 

[hibavelmet123]

Hii,
I had a similar issue with an HP ENVY printer. First, make sure the printer is in Setup Mode (the wireless light should be blinking). Restart your router, printer, and phone/computer, then try the setup again through HP Smart.

Also, check that you're connecting to a 2.4 GHz Wi-Fi network, as some HP ENVY models can have trouble during setup on 5 GHz networks. If the printer keeps showing offline, try removing it from HP Smart and adding it again.

If that doesn't work, restoring the printer's network settings and running the setup from scratch often resolves the problem.