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Message: [QUOTE="Richvarsay, post: 202001, member: 4898"] 1.First press the OK button two times,if it is not working then it may be driver problem. 2.Check your printer driver from device manager ,successfully install or not.Otherwise you need to install again. 3.Restart your printer Spooler service Start->Run->Open the Services console(Type services.msc and click the OK button)->The Services window appears then ->Locate the Print Spooler service in the right column ->Click on the restart the service link on the left. [/QUOTE]