Forums
New posts
Search forums
Members
Current visitors
Log in
Register
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Install the app
Install
Forums
Printer Forums
Printer Repair
HP officejet 6310 cartridge error
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
[QUOTE="Laser Tek, post: 203187, member: 5523"] This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place. 2. Close the printer, wait 10 to 15 seconds, then look at the LCD display. • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:1. Clean the color cartridge contacts. Click here to see how. 2. Reinsert the color cartridge into the carriage and close the blue latch. 3. Close the printer and wait 10 to 15 seconds. 4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge. • If the LCD display reads Remove and Check Print Cartridges , follow the steps below: 1. Reinsert the color cartridge. 2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall. 3. Clean the black or photo cartridge contacts. 4. Reinsert the black or photo cartridge. 5. Close the printer and wait 10 to 15 seconds. 6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge. 3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP. Source: HP site. [/QUOTE]
Verification
Post reply
Forums
Printer Forums
Printer Repair
HP officejet 6310 cartridge error
Top