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Message: [QUOTE="LootchNYC, post: 227210, member: 23865"] The G7020 is apparently impossible to reset without the software only an authorized service person would have. Meanwhile, I have barely used the printer and have as a last resort already replaced the black printhead as no cleaning, deep cleaning and several ink flushes could make it work. I can see that the ink sponge is indeed pretty soggy with ink. Once the printhead was installed, I got the goddamn 5B00 error message. I guess this was a lemon from the start. It is already out of warranty so by the time I take it to be serviced I will have spent as much as I would have spent buying a new one. [/QUOTE]