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Message: [QUOTE="websnail, post: 227236, member: 15726"] It can now be reset using the WICReset app [I](with the printer in service mode)[/I] but you do need a WICReset key to do so. And it's also possible to fit an external waste ink kit rather than getting the printer serviced. Details on how to do both the install and the reset are on the OctoInkjet YouTube channel although the videos are aimed at the G6050 model (The G7020 is very similar). I hasten to add this is not a recommendation as it's my own kit and video content. Just mentioning it so you know there's options even if they're DIY. [/QUOTE]