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Message: [QUOTE="Count_Dante, post: 101308, member: 46"] Hello, I bought the Magicolour 2500W from Amazon.co.uk recently, and tried to install the printer yesterday only to discover that the USB cable to connect the printer to my computer was missing. I emailed them to get one sent out to me, but they claim that this item is sold seperately. I think this is nonsense and told them so. [I]They cannot seriously be telling the truth can they?[/I] The full details of my conversation with tech support as follows: [COLOR="Red"]Me: I bought this printer from Amazon recently and tried to install the printer tonight. However, I found that the USB cable to connect the printer to the computer was not included in the package. Please could one be sent out me?[/COLOR] [COLOR="Blue"]Them: Dear Sir/Madam, Thank you for your mail. I’m afraid this printer model is not shipped with a USB cable. This cable must be purchased separately. I’m sorry for this inconvenience.[/COLOR] [COLOR="Red"]Me: What rubbish, of course the printer is supposed to come with a cable to connect it to the computer. The instruction booklet certainly says it comes with a USB cable. Would you please give me a sensible answer to my original question?[/COLOR] Still awaiting reply... Thanks for your help, folks. [/QUOTE]