Konica Minolta and missing cable

Discussion in 'Minolta' started by Count_Dante, Apr 24, 2007.

  1. Count_Dante


    Apr 24, 2007
    Likes Received:

    I bought the Magicolour 2500W from Amazon.co.uk recently, and tried to install the printer yesterday only to discover that the USB cable to connect the printer to my computer was missing. I emailed them to get one sent out to me, but they claim that this item is sold seperately. I think this is nonsense and told them so. They cannot seriously be telling the truth can they?

    The full details of my conversation with tech support as follows:

    Me: I bought this printer from Amazon recently and tried to install the printer tonight. However, I found that the USB cable to connect the printer to the computer was not included in the package. Please could one be sent out me?

    Them: Dear Sir/Madam,

    Thank you for your mail.

    I’m afraid this printer model is not shipped with a USB cable.
    This cable must be purchased separately.

    I’m sorry for this inconvenience.

    Me: What rubbish, of course the printer is supposed to come with a cable to connect it to the computer. The instruction booklet certainly says it comes with a USB cable. Would you please give me a sensible answer to my original question?

    Still awaiting reply...

    Thanks for your help, folks.
    Count_Dante, Apr 24, 2007
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