Konica Minolta C360 with account tracking, problem printing from MacBook Pro

Discussion in 'Printer Drivers' started by Techgeezer, Mar 30, 2019.

  1. Techgeezer


    Mar 29, 2019
    Likes Received:
    I have a problem printing from a MacBook Pro to Konica Minolta C360 (also C353). Both printers have Account Tracking turn on, so the user inputs a password code when printing. This works fine with Windows-based computers. However, when using MacBook, the driver never asks for the password. I don't see any way to enter the password in the printer dialog although there is a checkbox to enable/disable the account tracking feature.

    MacBook Pro with OS 10.14, the latest Mac driver (Mac OS 10.12) from the Konica-Minolta website is loaded.

    Any suggestions would be appreciated
    Techgeezer, Mar 30, 2019
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