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Brother
MFC-420CN fails scan on Windows 10
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[QUOTE="al jones, post: 207433, member: 8670"] Admitted that this is an old printer / scanner but it's served my purposes well for several years. I live in the desert southwest and buying print cartridges has gone beyond problematic, with high heat and low humidity a new set of cartridges last less than a month before they're dry - if I need to print something I take it into town where I can have it printed. Thus the only se I have for this device is as a scanner. Windows XP - using the Brother drivers and software it scans fine (well, not fine but that's another problem I'll address later) I've also used it on Windows 7 / Windows 8 / Windows 8.1 When I try to scan anything using the native drivers under Windows 10 - Brothers drivers won't install, complaining that the Windows drivers are already installed by Microsoft - I'm greeted with: [code]A problem prevented the document from being scanned. Please try again, or for troubleshooting information, see Help and Support or the information that came with the scanner.[/code] Same power supply, same USB cable but "no joy" trying to scan with Windows 10. Any suggestions? [/QUOTE]
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Brother
MFC-420CN fails scan on Windows 10
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