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Message: [QUOTE="techchallenged, post: 226683, member: 23236"] I have one update since I posted. This only happens with image files. I printed an email and it printed fine. Then I printed a .pdf file and it was pixelated. Then I found the Word copy of the .pdf file I printed and it printed fine, except for an inserted image, only the image had all the extra pixels around it. Then I printed a .pdf file that I received from someone else (specifically a government office) and it also was pixelated. Is there perhaps a driver that I'm missing for this printer? [/QUOTE]