My printer misses out chunks of text. How can I fix it?

[ErraMessage]

My Canaon MB5155 has started to miss out chunks of text, for instance from a Word document or email. The few lines that it prints are at the top or bottom of the document. There are no error messages. The ink tanks are full and a nozzle check shows that they are all working. The paper is passed through as normal. There is no mention that can find in the user manual.

I'm running Windows 10 at the moment, soon to go over to Windows 11.

Any ideas, please?

 

[davidparker]

Hey, had a similar issue with my Canon printer before, turned out it was a driver glitch. Try uninstalling the printer completely, then reinstalling the latest driver from Canon’s website (not just letting Windows handle it). Also, check the print settings, sometimes it’s set to “Print Selection” or weird scaling. Fixed it for me, hope it helps!

 

[ErraMessage]

Hi David and thanks for your reply. I'll certainly give your suggestions a go.

 

[ErraMessage]

It was the drivers! Thanks David.