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Message: [QUOTE="C.W. Moss, post: 226659, member: 23192"] Wait! That isn't an answer. Printertales states, "if you face any kind of printer related issue, then feel free to contact us." (Oct.19th) VFN has already contacted you (Oct.18th) about the "printer related issue" so why would he contact you again. You didn't have an answer for him in the first place? Well, it's 2024 and I'm having the same issue that VFN and others are having or have had . . . the printer will not power up. I'm guessing his solution was to buy a new printer. That's what I'm reluctantly having to do. [/QUOTE]