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Message: [QUOTE="George Jackson, post: 211650, member: 11333"] Hi Forum Members, I have successfully done a custom installed (Add Printer & pickup driver from uncompressed folder) of OKI c830 PS printer driver ([URL]http://www.oki.com/us/printing/support/drivers-and-utilities/?id=46646101FZ01&tab=drivers-and-utilities&productCategory=color&sku=62431601&os=ab8&lang=ac2[/URL]) with 3 trays on Windows 2012r2 server. However, only tray 1 (came with printer) is available, while 2-3 have exclamation marks beside it which indicate the driver cannot be accessed since they are optional trays. I have done a typical installation (run setup.exe) of the same printer driver which also support Windows 7 (64bits) PC which showed the same issue. Any idea on what additional steps to be done such as restarting PC/server, enable printer tray upgrade device option, both? Thanks in advance, George [/QUOTE]